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Last Updated: January 2026

999db Terms & Conditions — Everything You Need to Know Before You Play

Please take a moment to read these rules before using 999db. We have written everything in plain language so there are no hidden conditions — your rights and responsibilities as a member are made clear from the outset.

18+
Age Requirement
1
One Account Per Person
24 hours
Right to Appeal
30 days
Changes with Prior Notice

Key Terms & Conditions at a Glance

Six Key Aspects of 999db's Terms & Conditions

Account & Eligibility
You must be at least 18 years old to open an account at 999db. Each person may hold only one account. Registering with accurate information is mandatory — providing false details may result in account closure.
Account
Bonuses & Offers
Every bonus comes with wagering requirements. Withdrawals are not permitted while a bonus is active. Completion deadlines apply — any unused bonus will be forfeited once the period expires.
Bonus
Deposits & Withdrawals
Minimum and maximum limits apply to both deposits and withdrawals. Large withdrawals are not possible without completing KYC verification. 999db reserves the right to freeze funds in cases of suspected fraudulent activity.
Payment
Security & Privacy
Members' personal information is never shared with third parties. Account security is the member's own responsibility. If you notice any suspicious login activity, notify 999db immediately.
Security
Game & Betting Rules
Each game has its own rules. Bets cancelled due to technical errors are refunded. 999db reserves the right to void bets placed at clearly erroneous odds.
Gaming
Responsible Gaming
999db encourages all members to play responsibly. You have the right to set deposit limits, self-exclude, or take a break at any time. If signs of problem gambling are detected, 999db may reach out to you directly.
Responsible Gaming
Important Notice

By opening or using an account at 999db, you confirm that you have read and agreed to these Terms & Conditions. If any part is unclear, please contact our support team before registering.

1

General Terms

999db (www.999db.biz) is an online gaming and Sports Betting platform. The terms and conditions set out on this page apply to all 999db services — including the website, mobile browser, and access from any device.

By using 999db, you confirm that you are of legal age (18 or older), that you are playing with your own funds, and that online betting is not prohibited in your jurisdiction.

999db services are provided for entertainment purposes. Both casino games and Sports Betting carry a risk of financial loss. 999db makes no guarantee of winnings.

These terms have been written in Bengali for members' convenience. In the event of any interpretive dispute, the English version shall be considered definitive.

2

Account Registration & Eligibility

To open an account with 999db, the following conditions must be met:

  • You must be at least 18 years old to register.
  • A valid mobile number and email address are required.
  • Each person may hold only one account — multiple accounts are strictly prohibited.
  • Accounts must be registered under your own name — opening an account on someone else's behalf or under a fictitious identity is strictly prohibited.
  • All information provided during registration must be accurate and complete.

Your account is strictly personal. Sharing your login credentials with anyone else or transferring your account to another person is strictly prohibited. You are solely responsible for keeping your account secure.

999db may request KYC (identity verification) at any time. Verification must be completed using a National ID, passport, or birth certificate. Withdrawals above a certain threshold will be held until verification is complete.

3

Deposits & Withdrawals

999db supports deposits and withdrawals via Bangladesh's popular mobile banking methods. Key terms are outlined below:

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash ৳৳ 500 ৳৳ 500 5–15 minutes
Nagad ৳৳ 500 ৳৳ 500 5–15 minutes
Rocket ৳৳ 500 ৳৳ 500 10–20 minutes
Bank Transfer ৳ 2,000 ৳ 2,000 1–3 hours
Crypto (USDT) $10 $10 10–30 minutes
  • Withdrawals must be made using the same method that was used to make the deposit.
  • KYC verification is mandatory for withdrawals of ৳ 10,000 or more.
  • Wagering requirements must be met before bonus balance can be withdrawn.
  • 999db accepts no liability for withdrawal requests submitted to an incorrect number — always double-check your details before submitting.
  • If fraudulent transactions are identified, funds may be subject to seizure.
Anti-Money Laundering

999db complies with international anti-money laundering policies. Suspicious transactions may be reported to the relevant authorities, and any associated account will be frozen for the duration of the investigation.

4

Bonuses & Promotions

999db regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own specific terms, which are detailed on the relevant offer page. General bonus conditions are outlined below:

  • Each promotional offer may be used once per member.
  • Wagering requirements must be completed within a specified time limit after the bonus is activated.
  • Any funds deposited while a bonus balance is active cannot be withdrawn until the wagering requirement has been completed.
  • No more than 20% of the bonus balance may be used on a single bet.
  • Attempting to claim bonuses across multiple accounts will result in all associated accounts being permanently closed.
  • 999db reserves the right to modify, suspend, or cancel any bonus offer.

For referral bonuses, the referred person must be a new member and must make a qualifying first deposit of at least the specified minimum amount. Referral bonuses cannot be claimed by individuals sharing the same household or IP address.

How to Understand Wagering Requirements Simply

A bonus x8 requirement means you must wager the bonus amount eight times over. For example: a ৳ 1,000 bonus with an x8 requirement means you need to place a total of ৳ 8,000 in bets (not all at once — gradually over time). Once this is met, you can withdraw from your bonus balance.

5

Game & Betting Rules

Separate rules apply to Sports Betting and casino games at 999db. The general rules are outlined below:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • Bets on games interrupted by a system or network error will be voided and the stake refunded.
  • 999db reserves the right to void bets placed on clearly erroneous odds or pricing errors.
  • If there is evidence of a technical error in any game, the relevant round may be declared void.
  • For Sports Betting, the rules governing cancelled or incomplete matches are detailed in the Sports section of the applicable Terms & Conditions.

Odds in live betting can change rapidly. The odds displayed at the exact moment a bet is submitted are final — no claims will be accepted based on odds that changed afterwards. In the event of a disconnection during in-play betting, 999db's decision is final.

For casino games: the outcomes of slots and other RNG games are determined entirely by automated, auditable algorithms. Neither 999db nor any of its staff can influence the results in any way.

6

Prohibited Activities

The following activities are strictly prohibited on 999db. Violations may result in permanent account closure and seizure of funds:

  • Opening or operating multiple accounts.
  • Registering using a false identity or someone else's personal information.
  • Strategic misuse of the bonus system (bonus hunting, arbitrage).
  • Automated betting using software, bots, or scripts.
  • Attempting to gain unauthorized access to another member's account.
  • Fraudulent use of chargebacks or payment disputes.
  • Threatening, harassing, or placing undue pressure on other members.
  • Attempting to deposit or withdraw funds through fraudulent means.

999db's anti-fraud system automatically detects suspicious activity. When flagged, the account is immediately suspended and an investigation is launched. If the investigation confirms a violation, no appeals will be accepted.

7

Account Closure & Suspension

999db may close or suspend an account for the following reasons:

  • Any breach of these Terms & Conditions.
  • Failure to complete KYC verification or provision of false information.
  • Extended account inactivity (more than 12 months).
  • A court order or demand from a regulatory authority.
  • At the member's own request (including self-exclusion).

Before closing an account — except in cases of rule violations — 999db will endeavour to give the member 48 hours' notice. Any withdrawable balance (excluding bonuses) will be returned.

Refund of balances on accounts closed due to a breach of terms is not guaranteed. To appeal, please contact support@999db.biz.

8

Dispute Resolution

If you have a dispute regarding a bet outcome or a payment, please follow the process below:

  • First, reach out to our support team via live chat or email.
  • Please include full details of the issue along with supporting evidence (screenshots, transaction IDs).
  • The support team will provide an initial response within 48 hours.
  • If you are not satisfied with the resolution, please request escalation to the senior review team.

999db's final decisions will be consistent with the guidelines of the relevant licensing authority. In the event of any dispute, 999db's server records and logs will serve as the definitive evidence.

9

Responsible Gaming

999db believes responsible gaming is more than just a rule — it is a core value. Our commitments in this regard:

  • Members can set daily, weekly, or monthly deposit limits for themselves at any time.
  • A voluntary account break of anywhere from 24 hours up to 6 months is available.
  • If signs of addictive behaviour are detected, 999db may reach out to the member directly.
  • Any account found to belong to a person under 18 will be closed immediately.

Responsible Gaming Information & Tools Responsible Gaming page.

10

Changes & Updates to the Terms

999db may update these terms and conditions as needed. When changes are made:

  • Members will be notified at least 30 days in advance of any significant changes.
  • Minor or editorial changes may be made without prior notice.
  • Continuing to use 999db after any changes take effect constitutes acceptance of the updated terms.
  • If you do not agree to the changes, you may close your account and withdraw any eligible balance.

The latest version of these Terms & Conditions is always available on the 999db website. If you need a previous version, contact our support team.

999db's Privacy Policy forms part of these Terms & Conditions. For full details on how your personal data is used, Privacy Policy page.

Why You Should Read the 999db Rules — The Real Reason

Most people skip the terms and conditions page — that's completely understandable. The fine print on most sites is written in such dense legal English that it's nearly impossible to follow. At 999db, we've tried to change that — writing our terms in plain language that's easy for anyone to read and understand.

But why does it matter? Because without knowing the bonus terms, it can feel like your money is stuck. Without understanding the withdrawal process, a KYC request can seem confusing. Knowing these details in advance saves a lot of frustration.

Bonus terms are the most common source of confusion

The most common questions at the Help Centre are about bonuses. "I received a bonus — why can't I withdraw it?" The answer is wagering requirements. Receiving a bonus doesn't mean you have immediate access to cash. To withdraw from your bonus balance, you must first wager a specified amount.

The bonus terms for every offer at 999db are clearly stated on each offer's page. x8 means you need to wager eight times the bonus amount; x10 means ten times. The number may seem high, but keep in mind — any winnings you earn while meeting the wagering requirement are yours to keep. Wagering isn't money down the drain; it's simply the process of fulfilling the conditions.

KYC — It's Not a Hassle, It's Your Protection

Many members find KYC a little frustrating. "Why do I have to verify my identity?" — that's a perfectly fair question. But KYC is there to protect you. If someone tries to open an account in your name or withdraw your funds, KYC stops them. It's also a mandatory requirement under our international license.

Verification is completed simply by uploading a photo of your NID or birth registration certificate. Once verified, you will not need to go through the process again. 999db's security team typically completes the review within a few hours.

999db's Rules Are Strict but Fair

These terms include some strict rules — such as the prohibition on multiple accounts and the closure of accounts for bonus abuse. They are firm, but for good reason. For any member who plays honestly, none of these rules will ever be an issue. They exist to protect 999db from those who seek to exploit the system.

999db's goal is to ensure honest members can play in a fair environment. Preventing fraudulent activity keeps the experience better for everyone on the platform. Seen in that light, even the stricter rules are ultimately there to protect genuine members.

Got a question? Ask away

If any part of these terms is unclear, or if you're unsure how a specific rule applies to your situation, reach out to the 999db support team directly. You can ask questions in Bengali via live chat and get answers in Bengali — that's guaranteed. Understanding the terms is your right, and 999db is always ready to help you do that.

FAQ

Frequently Asked Questions on the Terms & Conditions Page

From the 999db menu, click on "Casino" or "Live Casino." You'll find live table games hosted by real dealers — including Baccarat, Roulette, Blackjack, Andar Bahar, and more. Click on any table to load the game. You'll see the dealer live on screen, with a chip placement area displayed below the table. Select your preferred chip value and click on the betting area to place your bet before the timer runs out — the dealer will then deal the cards or spin the wheel. Any winnings are automatically credited to your balance as soon as the result is determined. Start with Baccarat if you're new — it's the simplest option, just pick either Player or Banker. A stable internet connection ensures smooth live streaming.

To claim the welcome bonus on your first deposit at 999db, log in to your account, go to the "Bonus" or "Promotions" section, and activate the welcome bonus offer by clicking the "Claim" button — make your deposit after activating, and the bonus will be credited automatically. In some cases, a bonus code field will appear at the time of deposit — enter the offer code there. A minimum deposit of ৳৳ 500 is generally required to activate the bonus. Your bonus balance is displayed separately. Keep in mind: if you deposit before activating the bonus, the bonus will not be applied — so remember the order: activate first, then deposit. Offers have expiry dates, and once an offer expires, it can no longer be claimed.
📋

Read the Terms? Now Get Started at 999db

Knowing the rules means playing with more confidence. Register at 999db and enjoy the best online gaming experience in Bangladesh.

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